If i use Proxy DNS , i am getting 522 and 499 errors ın last 8 hours :(

What is the name of the domain?

wdc.center

What is the error number?

522

What is the issue you’re encountering

our web site is not opening

What steps have you taken to resolve the issue?

we are using cloudflare DNS and proxy is opened. Last 8 hours, we are getting connecting error to our servers. If i close proxy everything get normally but if i opened we are getting a lots of 522 and 499 errors. We dont have any firewall and my servers works goods. Why if i use proxy my website performance getting bad? How can i find the problem ? i have to find which Cloudflare IP’s can not connect my server. How can i learn that ?

Thank you

Screenshot of the error

1 Like

Hello,

Error 522 occurs when Cloudflare times out contacting the origin web server. Two different timeouts cause HTTP error 522 depending on when they occur between Cloudflare and the origin web server:

  1. Before a connection is established, the origin web server does not return a SYN+ACK to Cloudflare within 15 seconds of Cloudflare sending a SYN.
  2. After a connection is established, the origin web server doesn’t acknowledge (ACK) Cloudflare’s resource request within 90 seconds.

Resolution

Contact your hosting provider to check the following common causes at your origin web server:

  • (Most common cause) Cloudflare IP addresses :arrow_upper_right: are rate limited or blocked in .htaccess, iptables, or firewalls. Confirm your hosting provider allows Cloudflare IP addresses.
  • An overloaded or offline origin web server drops incoming requests.
  • Keepalives :arrow_upper_right: are disabled at the origin web server.
  • The origin IP address in your Cloudflare DNS app does not match the IP address currently provisioned to your origin web server by your hosting provider.
  • Packets were dropped at your origin web server.
    Troubleshooting Cloudflare 5XX errors · Cloudflare Support docs

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