iCloud+ Custom Domain Email

General Email Routing
1

What is the name of the domain?

zfamily.xyz

What is the issue you’re encountering

Followed instructions with no success

What steps have you taken to resolve the issue?

I (think) have entered all of the DNS records according to Apple’s instructions, to no avail.

2

How exactly are you testing this, and what exactly are you basing the “no success” part on?

You domain is already steering it’s inbound emails towards iCloud, according to the DNS records.

But two things that I notice with your DNS records:

$ dig +noall +answer TXT zfamily.xyz
zfamily.xyz.            300     IN      TXT     "apple-domain=vtaZ8BulzOC9XtEW"
zfamily.xyz.            300     IN      TXT     "v=spf1 include:icloud.com ~all"
zfamily.xyz.            300     IN      TXT     "apple-domain=B3OuURHFZIVf9tNJ"

→

  1. You have two “apple-domain=” TXT verification records.
    → There are a lot of services out there, that doesn’t like multiple verification records, and then won’t be able to figure out which account to activate the domain name in.

  2. From my experience, at least most of the time, Apple/iCloud uses “apple-domain-verification=” for the TXT verification records, rather than “apple-domain=”, as you have written, in your DNS records.
    → I will therefore suggest you to re-check the value Apple/iCloud gives to you.

1 Like
3

I guess i just needed to repeat the process and wait a little longer. Thank you very much for your help.