Hello,
We operate a mobile messenger service. Our service offers previews when users input URLs. To achieve this, our scraping server analyzes the URLs. However, we’ve encountered issues where Cloudflare often blocks our crawlers.
Although we’ve submitted registration requests through the established public forms, we haven’t received any response for the past 6 months.
We’re in need of assistance.
Hi there,
Thank you for the submission.
Cloudflare WAF Team takes each of the submission and evaluates them before making changes to the Cloudflare WAF Managed Rulesets to recognise your bot.
Please kindly hold for their approval.
Unfortunately the community is not able to assist in this regards.
If you are a Enterprise (Premium) Support account owner, kindly contact your CSM for feedback/priority on this request.
Thank you.
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