I was charged twice when registering a new domain

What is the name of the domain?

threadinsights.com

What is the isssue you’re encountering

Domain registration failed, but I was still charged

Billing issues requre a Billing ticket with Support

#3308969

In what area can we help you?

Refunds

Welcome to the Cloudflare Community. :logodrop:

Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

To contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit https://dash.cloudflare.com/?to=/:account/support and choose Billing.

Hi, I’ve already mentioned the ticket ID #3308969 in the post. Please help; no one has responded to that ticket for about 13 hours.

Based on the current backlog, it may take days. Please be patient. The Community is not able to assist with billing issues.

This topic was automatically closed after 15 days. New replies are no longer allowed.