I was charged by the free plan, how can i get a refund?

I was charged by the free plan, how can i get a refund?

As it’s a free plan, what were you charged for? The invoice should show you which feature you were charged for.

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Hi @stemacademyhkg,

Checking your account I am not seeing any charges, or paid plans associated with your email address, can you please reply with a ticket ID so that we can further review.

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