I want to pay the PRO plan but I get error 1253

I want to pay the PRO plan but I get error 1253 when I finish entering the billing information for the credit card:
“cloudflire Insufficient permissions required to perform this operation (Code: 1253)”

@Gloria might still be online, but if you open a ticket via email to billing AT cloudflare DOT com and post the ticket # here, it’ll be easier for the billing department to check on it.

Are you the one and only user of this account? Or is it shared with another Cloudflare login?

Thanks for answering, and if it is shared with another user account, but log in with the main one.