I want to move my domain, but the Change DNS menu doesn't appear

You want to transfer a domain from someone who owns it.
Currently, it tells me to add DNS as shown in the attached picture.

Also, the domain is in cloudflare, so when the domain owner tries to change the DNS, the menu does not appear.

I also contacted Cloudflare via email, but they keep giving me the same answer as below.

Q: I want to transfer my domain, but I need to change the nameservers. How do I change it?
A: https://developers.cloudflare.com/registrar/account-options/transfer-out-from-cloudflare/ Check out this article to get started.

Q: I saw that, but I need to change the nameservers before I can proceed. How do I do that?
A: In the domain configuration.

Q: I’ve been there. Here’s a screenshot. What do I use to change the nameservers?
A: https://developers.cloudflare.com/registrar/account-options/transfer-out-from-cloudflare/ Follow this article.

Q: I’ve seen that. I want to change the nameservers. Tell me how to do that.
A: If you have restrictions on transferring your domain, you can’t.

Q: I’m over 60 days old and not under restrictions. How do I change my nameservers?
A: Take a look at this article: https://developers.cloudflare.com/registrar/account-options/transfer-out-from-cloudflare/

I know this whole process may require adding DNS, but I have no idea how to do it…
Can anyone help me?

The problem is that the domain is registered at Cloudflare. For reasons defying comprehension, Cloudflare-registered domains cannot be transferred to another Cloudflare account. You will have to transfer it out to some other registrar. (You can still use the domain in Cloudflare.)

Hi i40west, thanks for the reply!
So there is absolutely no way to transfer the domain like this: cloudflare → cloudflare and then
Cloudflare → some other registrar → Cloudflare, and I have to transfer it two times?

Yes, you need to transfer it to another registrar. Once you do, you can add the domain to Cloudflare and change the nameservers appropriately. You don’t need to transfer the registration back to Cloudflare, but if you want to, you’d have to wait the 60 days to do it. Again, you can still use the domain with all Cloudflare services whether it’s registered here or not.

2 Likes

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.