I want to downgrade from pro to free

I want to downgrade. Because I’m restructuring my company. I want to downgrade to free.
I’m using the pro version and want to downgrade to the free version as per the error message.
How should I thank you?

To downgrade from Pro to the Free plan on Cloudflare, follow these steps:

  1. Log in to your Cloudflare dashboard.
  2. Select the appropriate account and website you wish to downgrade.
  3. Go to the ‘Billing’ section of your Cloudflare dashboard.
  4. Find your subscription and select ‘Change Plan’.
  5. Choose the ‘Free’ plan and follow the prompts to confirm the downgrade.

Please note that downgrading will remove Pro features from your account.

1 Like

I followed the instructions and got an error like this.
Internal Server Error (Code: 1000)
Cannot downgrade.

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.