I want to change the purchase I made of Argo for Cache Reserve

What is the name of the domain?

What is the issue you’re encountering

I want to change the purcharse Argo for Cache Reserve

What steps have you taken to resolve the issue?

Hello everyone, as the title says, after doing some in-depth research I realized my content is more static than dynamic, which is why I haven’t seen any improvements with Argo. After looking into it online, I found that Cache Reserve would be a better fit for me.

Would it be possible to switch my purchase from Argo to Cache Reserve, please?

Thank you in advance.

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

.

Just cancel your Argo subscription and activate the Cache Reserve subscription.

Both services have usage-based billing – you’ree billed for what you used in the previous billing month. So I don’t know what “refunds” you’re referring to.

You may see both Argo and Cache Reserve charges in your next invoice… but this will be your previously used Argo traffic (before cancellation), and your new Cache Reserve usage.

Good luck!

So, with the cancellation by Argo, I’ll only be charged a few cents for the minimal usage instead of the base price ($5)?

No, Algo has a $5 minimum fee. So if you didn’t use 1GB, then you’ll be charged $5. In fact, if you merely deactivate Argo (so you have zero traffic) but you don’t cancel the Algo subscription, you’ll still be billed the $5 every month.

Cache Reserve has no such minimum fee, but note that this has a different pricing model: you’re charged for storage and read/write operations. See: https://developers.cloudflare.com/cache/advanced-configuration/cache-reserve/#pricing

Is there any way to contact support without having to upgrade to Cloudflare Pro, so that the $5 I paid can be switched to the Cache Reserve plan instead?

Otherwise, it’s basically like I paid $5 for nothing, because Argo didn’t do anything for my site.

Customers on “Free” plan create tickets for billing, account, and registrar issues as clearly stated on the Support page: https://dash.cloudflare.com/?to=/:account/support

Well, that didn’t happen automatically, though. You chose to purchase it.

Good luck!

That’s why I’m looking for the support help

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