I want to change the payment method and always report an error

I reported the following error when trying to modify the payment method.
There is an issue with the payment information entered. Review and try again. (Code: 1201)

Hi @master2,

Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

To contact the billing team, please email [email protected] from your account email address. If you receive an automatic response that does not help resolve your issue, reply and indicate that you still require assistance. And, please share your ticket number here so that we can track it.

1 Like

@master2,

What’s your ticket number so that we can escalate this for you.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.