I want to access my company's account but don't have the email address or password

Application Security SSL / TLS
1

What is the name of the domain?

What is the error number?

No error message

What is the error message?

incorrect login and password

What is the issue you’re encountering

I can’t log into the company’s account

What steps have you taken to resolve the issue?

All the steps that Cloudflare is suggesting I have done. The email address associated with this account has been deactivated and deleted.

What is the current SSL/TLS setting?

Off

2

If you are unable to access the account then you will need to take control of the DNS by changing the nameservers at your registrar to those for a new Cloudflare account or other DNS provider.

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3

If your company owns the domain used for the email address it should be recreated and used for recovery purposes.

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4

How do I recreate the domain when Cloudflare has it?

5

Not the domain, the email address of the user who managed the Cloudflare account.

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6

I don’t know the email address of the use who manages the Cloudflare account. That’s the challenge.

7

If you you been through too many employees to know which one would have managed a Cloudflare account, you may only have the option to move your domain to a new Cloudflare account.

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8

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