I upgraded to Pro but can't switch to Pro for free, it's been 5 days and no one has

I upgraded to Pro but can’t switch to Pro for free, it’s been 5 days and no one has solved it

Sorry for the issues @342280029 I see your ticket 3250170 with Support and will flag that for my colleagues.

Thanks

It has been 11 days and the pro still cannot be used. Still no one has solved my problem. Please help me find out why.

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