I tried to add an A record and IP address and I keep getting an error

Website, Application, Performance DNS & Network
1

What is the name of the domain?

‘thewebsmithgroup.com’

What is the issue you’re encountering

I keep getting an error that states “Your connection is not private”

What steps have you taken to resolve the issue?

It is Proxied and usually the propagation is instant, but not this time. If I turn off Proxy it makes no difference.

What feature, service or problem is this related to?

DNS records

Screenshot of the error

WITH PROXY.jpg
WITH PROXY.jpg1258×366 46.7 KB

2

First fix the SSL certificate on your origin. Using Cloudflare SSL to front an incorrectly configured origin SSL is not secure. Once SSL is working on the origin, ensure that the Cloudflare SSL/TLS mode is set to “Full (strict)”.

If the record is currently set to proxied, it is not appearing as such (neither are other records for that domain)…
https://cf.sjr.dev/tools/check?0359610c6da64321b31b2d1e5922e095#dns
…so make sure you’ve not paused Cloudflare…

3

Thanks for your input but I have 9 A Records, 43 CNAMES and 7 MX Records that all work just fine with the current SSL setup, but for some reason this one is not working: https://dashboard.thewebsmithgroup.com/

I’ve spent hours on this today and I don’t get it.

I appreciate your help.

4

As I said, the origin certificate is invalid (it is a Kubernetes self-signed certificate) so you need to fix that on the origin server. Your records for the domain and www are not proxied (they point to a different IP address) so are not using the Cloudflare proxy or Cloudflare SSL, so if you are expecting them to be proxied check you haven’t paused Cloudflare.

5

I’ve tried turning Proxy off and on and nothing works.

When you say “(it is a Kubernetes self-signed certificate) so you need to fix that on the origin server” I have no idea how to fix that.

I’m more design than I am development.

Thanks for your help.

6

If toggling the proxy setting has no effect, you have probably paused Cloudflare. The linked documentation in the first reply details how to check to see if you have paused Cloudflare.

If you aren’t the party that actually manages the certificates on your origin server, you may want to chat with whoever handles that for you.

7

Cloudflare is not paused but is Active. I don’t have any idea what to do here.

8

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