I think i might be on the suppression list

What is the name of the domain?

hbsmultiservice.dk

What is the issue you’re encountering

I am not receiving a verification email to “[email protected]” (suppression list?) i did recieve the Cloudflare community email tho. Waited a few days, but still no email.

@cloonan

Although it may sound weird in some ears, that some emails are working, but others are not, the reason is simply because it’s two different operations taking care of the different messages.

Account emails are sent out by Cloudflare through one email provider.

The Cloudflare Community runs via DIscourse, and their (Discourse’s) infrastructure is handling the outbound emails for the Community.

Can you try the “I cannot receive emails from Cloudflare to this address” option here?

https://dash.cloudflare.com/login-help

Note: The link likely won’t work if you’re already logged in, so using a Private Window or Incognito Window may be able help, to ensure you’re logged out.

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i filled it out, and got a confirmation ticket on my contact email, saying they will reach out shortly there. Thanks! :slight_smile:

Bingo

We may do best to wai for that action. What is your ticket number?

I see the bounces but do not believe the steps I’ve taken to remove your email from the list will be successful. LMK if I am incorrect and you start to receive emails.

sadly, i am still not receiving anything :frowning: Is there anything on my end i can do?

My ticket number is: 01126960

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Thank you for sharing the case number with us. I will follow up on this issue through the case/ticket as it appears you have DNS issues for the domain receiving emails.

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