I received an unfair charge

[eu14]

What is the name of the domain?

andrefrancisco.com.br

What is the error number?

I received an unfair charge

What is the error message?

I received an unfair charge

What is the issue you’re encountering

I was charged $5 even though I don’t have any active Cloudflare subscriptions

What steps have you taken to resolve the issue?

I’m trying to talk to support

Billing issues requre a Billing ticket with Support

How do I open a ticket?

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

I want my money back

[arunesh90]

Can you create a Billing ticket and share your ticket number here? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

[danselmo]

Hi there,

Thank you for contacting Cloudflare Support. My name is Daniel and I will be assisting you today.
I’m sorry to hear that you’re experiencing some problems regarding your service.

Please share a case number here, if you’d like to continue troubleshooting this issue with the Support Team.

Thank you.