The emails received through the contact form are going to SPAM. This is different since it’s a Comcast Email
What is the issue you’re encountering
Messages received through a Contact Form are going to SPAM. My website may need the correct DNS, MX, and SPF records. My email is with Comcast, so it’s a different setup.
What steps have you taken to resolve the issue?
Using WP-SMTP. Researching what records to use. This is Comcast, so it’s different than emails with Google, Microsoft, etc.
What feature, service or problem is this related to?
Mail records
What are the steps to reproduce the issue?
Use a Comcast Email. Use the email with Wordpress’ Contact Form 7 on a website. Set up an SMTP that uses Port 465 and the email’s Password. So far, the emails are going into SPAM and the AutoResponder isn’t being sent.
Set the Proxy status to Unproxied () / DNS-only, for the third record in your screenshot, the one named mail.
Remove one of the two TXT record(s), from the bottom of your screenshot, - one of those where the content start with “v=spf1”.
→ If you don’t use Google at all, then remove the first one that references “include:_spf.google.com”.
→ Remove at least the “a” from the second, if the second one is the one you’re keeping, but maybe also “mx” , as it usually is redundant.
Final result, assuming you still send through the Inmotion Server:
→ “v=spf1 ip4:144.208.68.231 -all”
Note: That one will need to be adjusted, if you send out through multiple email providers, depending on the instructions from each individual email provider.
That would be something you would need to research through the operator of “WP-SMTP”.
How exactly do you use Comcast Email?
The MX record pointing towards “smtp.comcast.net” contains an invalid configuration, as the name “smtp.comcast.net” is a CNAME record pointing somewhere else.
Target hostnames in various records, such as e.g. MX and NS records cannot point to a name, which is an alias (e.g. CNAME), according to the DNS specifications.
So there are multiple things in your current set up that looks quite strange.
I would therefore suggest that you contact each individual email provider(s) you’re using, in order to figure out what exact DNS record(s) they actually require.
) / DNS-only, for the third record in your screenshot, the one named