I order a load balancer, but I get an error at the stage of creating a new pool

hello there, I get errors while setting up load balancer, for instance: Internal error creating or modifying pool. Access Failed. Please reach out to Support.: validation failed (Code: 1002)

Could you please check your member roles to see if you are able to create a new pool, and if you are running out of the pools?
If not, you may need to create a ticket for this.