I need to contact a technician to help me

How can i arrange a call with a technician to help me with my sites?

You can not. If you are having issues using Cloudflare, then you use the community. If you pay for different plans, then you can create support tickets.

SLA and Methods of contacting Support are here:
https://support.cloudflare.com/hc/en-us/articles/200172476-Contacting-Cloudflare-Support

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How do I upgrade so I can make a ticket?

Here is a support article on it:
https://support.cloudflare.com/hc/en-us/articles/360033922371-Changing-your-Cloudflare-plan-type

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