I need to activate o2o on my domain

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error message?

Target shops.myshopify.com. is not allowed for a proxied record.

What is the issue you’re encountering

I need to enable proxy in my ecommerce

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Create a CNAME and activate Proxy Enabled

2

Looks like already using Shopify despite DNS records not proxied :orange: :thinking:

server: cloudflare
powered-by: Shopify

Are you using CNAME or A type of the DNS records pointed to the Shopify?

May I ask if you’ve followed the instructions from article below to enable Shopify for your domain at Cloudflare? :thinking:

Helpful:

O2O will work automatically on proxied CNAMEs anyway so doesn’t need to be enabled by Cloudflare manually. Just ensure you are using your provider’s CNAME and not A/AAAA records.

If you’re still getting that error, please share a screenshot, and we’ll be happy to re-check.

3

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.

2 Likes
4

The proxied orange button it is working now. Thanks!

2 Likes
5

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