I need help with my negative payment for my pakroyall.com domain. My cloudflare acc

What is the name of the domain?

What is the error message?

You can’t add or change subscriptions or services until the pending balance is paid. He should be able to do this on his billing page

What is the issue you’re encountering

I’ve hit up support with numerous tickets and done everything I could, but I can’t find any unpaid invoices and they haven’t been sent to me.

What steps have you taken to resolve the issue?

01133444
.
01062532

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

I really need help, I did everything I could.
It is not possible to renew the plan.
It is not possible to re-register the domain.
And it only says that I have an outstanding debt, but all the invoices have been paid.
In the account [email protected]
And in the account
[email protected]
There is no invoice.
Please make the invoice available to me so that I can pay and please register the domain pakroyall.com yourself if possible so that I can go through the payment and renewal processes.

Screenshot of the error

Hello !

01133444
.
01062532

I have escalated this issue to the billing team. But both case number has been closed. Could you create a new ticket and provide me the ticket number ?

Thank you !

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