I’m stuck at “verifying you are human” Ray ID: 8b13e7391dee44ff

Website, Application, Performance Security
1

What is the name of the domain?

What is the error number?

Ray ID: 8b13e7391dee44ff

What is the error message?

Ray ID: 8b13e7391dee44ff

What is the issue you’re encountering

I’m stuck at the Verifying you are human stage and I don’t get the option to check any box or do a captcha but on my phone for the same website I have no problems

What steps have you taken to resolve the issue?

Restarted pc
Made sure ad blockers were off
Made sure browser was up to date
Tried using incognito mode
Checked internet connection

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Off

What are the steps to reproduce the issue?

Refreshing page

Screenshot of the error

image.jpg
image.jpg4032×3024 2.41 MB

2

Please share some information about your set up, where this is an issue.

  1. What operating system (including version/revision numbers), do you use?

  2. What browser (including version/revision numbers), do you use?

  3. What is the full list of extensions (including version/revision numbers), installed in your browser?

2 Likes
3

There are no extensions on my web browser and a tech friend of mine has helped me solve the problem. Turns out it was due to my clock being off by six minutes I reset my clock to the correct time and now it works. I appreciate the help. Thank you so much.

2 Likes