I m getting error cant add domain please fix

[an1apkapp]

What is the name of the domain?

mp3juice.sh

What is the error number?

no number

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

I can’t add the domain due to a billing error.

What steps have you taken to resolve the issue?

i m new owner so i just try to adding domains but getting error

Billing issues requre a Billing ticket with Support

01392041

In what area can we help you?

Cancelations

What are the steps to reproduce the issue?

Try adding my domain as free to Cloudflare. as i m new owner of that domain

Screenshot of the error

[jkindahl]

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

[an1apkapp]

but i m still waiting last 15 days no reply here is ticket id: 01392041