I lost my domain when i transfer it to cloudflare


#1

hello every body
i transfer my domain fro 1and1 to cloudflare registrar and everything doing good as payment antil transfer
and i delete domain from cloudflare by accidentally when i try to find where to edit dns or nameserver i cannot find anywhere to do that .
please help me i lost all my work of to 3 years .
thank you


#2

my domain name is
allemmni.com


#3

I can see that the name servers are set to ui-dns. Some registrars mess it up when you transfer a domain away. Open a Support Ticket and ask Cloudflare to set the name servers back to Cloudflare.

Login to Cloudflare and then contact Cloudflare Support


#4

This is a known error unique to Cloudflare. The old registrar is able to change the name servers for around a week after you transfer to Cloudflare. This means you lose control of your domain because there is no ability to edit your name servers (again, a limitation unique to Cloudflare), and Cloudflare only works if you are using Cloudflare-operated name servers.

This is an error that Cloudflare could fix centrally, for all their customers, within a few minutes but, instead, each customer has to notice that it has happened and submit a support ticket, meaning the domain remains out of their control for at least a day or two, and well over a week in the case of one guy (@kunal10002003) who found it almost impossible to get them to understand the nature of the problem.

Discussed more fully in this thread, it might more sense to ask for help from there because, at least, the actual problem has already been established there: Domain Transferred to CF De-Activated

Submit a support ticket and, then, post its number to that thread. Once support actually understand what has happened, it only takes them a minute to edit your name servers for you.