Users cannot log in to the website. We keep getting “Captcha Verification Failed” message, even though the Cloudflare turnstile shows “Success!”
What steps have you taken to resolve the issue?
My developer was able to retrieve more detail on the error. It says:
“Verification failed on both attempts. Error codes: invalid-input-response”
and according to the turnstile doc, it means:
The response parameter (token) is invalid or has expired. Most of the time, this means a fake token has been used. If the error persists, contact customer support.
So it seems we might have found, an error on our end probably, something to do with environment not using the production environment keys but using dev.
Something like that, I’m not technical enough but at least we have a lead.
Well it’s still not working. The turnstile has this tendency to work with everyone once only, as as soon as you log out, it won’t let you back in.
Still displaying that same strange message every time: “Success!” but “Verification Captcha Failed”.
I had chosen that solution because it was the simplest out of the box “universal” solution, but we seem to have been running into a lot of issues. It’s probably not compatible with a lot of people’s browsers or cookie settings.
