I have updated the name servers but the website is down completely

What is the name of the domain?

roxsbroh.com

What is the error message?

This site can’t be reachedroxsbroh.com’s server IP address could not be found.

What is the issue you’re encountering

the website is not loading at all

What are the steps to reproduce the issue?

just visit roxsbroh.com and you will see it.

Screenshot of the error

Have you created any DNS records for the domain yet?

yes already updated the name servers which are mentioned here.

you can see the name servers here Whois roxsbroh.com which are pointing to cloudflare.

Did the domain work with your website before you changed the nameservers?

Can you show a screenshot of this page?
https://dash.cloudflare.com/?to=/:account/:zone/dns/records (select your domain)

here it is https://share.nmblc.cloud/257a2913

You don’t have any DNS records yet.

You need to follow your hosting provider’s instructions on how to add a custom domain.

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yes the website was working perfectly before i have updated the nameservers to the cloudflare.

If it was working before, then you need to copy all the DNS records from your previous DNS to Cloudflare.

it was working when the nameservers are of my hosting but asap i updated them to cloudflare it stopped working.

Yes, that’s because you have not copied the DNS records from your previous DNS to Cloudflare.

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ok then instead of updating nameservers can i use it with cache plugin and with api token ?

No, you need to keep the nameservers as they are and copy the DNS records that were configured on your old nameservers.

If you don’t know how to do that, I recommend that you find your hosting platforms tutorial on how to add a custom domain. This will usually include what DNS records you need to add to Cloudflare.

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check i have downloaded dns zones file and imported it to cloudflare
https://share.nmblc.cloud/b4e37a10

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That’s good, your website is now loading for me.

To make your email work, you need to do the following:

  1. Change the name in your MX record from roxsbroh.com to mail.roxsbroh.com
  2. Change your DNS record named mail from Proxied to DNS-Only
  3. You should also delete the 2 NS records.
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like this https://share.nmblc.cloud/ede5478d

Oh, my bad.

You need to delete the CNAME record for mail and create a new A record with the name mail and the same IP address as for the other records.

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and thanks the site is loading now .
ok like this https://share.nmblc.cloud/46aacdc7

Yes, that looks good.

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but now one issue is coming the emails are going in spam now.