What is the name of the domain?
roxsbroh.com
What is the error message?
This site can’t be reachedroxsbroh.com ’s server IP address could not be found.
What is the issue you’re encountering
the website is not loading at all
What are the steps to reproduce the issue?
just visit roxsbroh.com and you will see it.
Screenshot of the error
Laudian
September 7, 2024, 6:02pm
2
Have you created any DNS records for the domain yet?
yes already updated the name servers which are mentioned here.
you can see the name servers here Whois roxsbroh.com which are pointing to cloudflare.
Laudian
September 7, 2024, 6:06pm
5
Did the domain work with your website before you changed the nameservers?
Can you show a screenshot of this page?
https://dash.cloudflare.com/?to=/:account/:zone/dns/records (select your domain)
Laudian
September 7, 2024, 6:09pm
7
You don’t have any DNS records yet.
You need to follow your hosting provider’s instructions on how to add a custom domain.
1 Like
yes the website was working perfectly before i have updated the nameservers to the cloudflare.
Laudian
September 7, 2024, 6:10pm
9
If it was working before, then you need to copy all the DNS records from your previous DNS to Cloudflare.
it was working when the nameservers are of my hosting but asap i updated them to cloudflare it stopped working.
Laudian
September 7, 2024, 6:13pm
11
Yes, that’s because you have not copied the DNS records from your previous DNS to Cloudflare.
1 Like
ok then instead of updating nameservers can i use it with cache plugin and with api token ?
Laudian
September 7, 2024, 6:22pm
14
No, you need to keep the nameservers as they are and copy the DNS records that were configured on your old nameservers.
If you don’t know how to do that, I recommend that you find your hosting platforms tutorial on how to add a custom domain. This will usually include what DNS records you need to add to Cloudflare.
2 Likes
check i have downloaded dns zones file and imported it to cloudflare
https://share.nmblc.cloud/b4e37a10
2 Likes
Laudian
September 7, 2024, 6:29pm
16
That’s good, your website is now loading for me.
To make your email work, you need to do the following:
Change the name in your MX record from roxsbroh.com
to mail.roxsbroh.com
Change your DNS record named mail
from Proxied to DNS-Only
You should also delete the 2 NS records.
2 Likes
Laudian
September 7, 2024, 6:34pm
18
Oh, my bad.
You need to delete the CNAME record for mail
and create a new A record with the name mail
and the same IP address as for the other records.
2 Likes
and thanks the site is loading now .
ok like this https://share.nmblc.cloud/46aacdc7
but now one issue is coming the emails are going in spam now.