I have Error 1010

Hello, I have an error: ‘Failed to validate the requested hostname *.flowhardware.ch: This zone is either not part of your account, or you do not have access to it. Please contact support if using a multi-user organization. (Code: 1010)’

Please help me.

What page are you getting that error on? Can you send a screenshot? If you are trying to add it as a new zone, then it would be flowhardware.ch.


Tanks you :smiling_face:

Hi @calixtovalentin

My name is Sarah and I’m a member of the support team here at Cloudflare. Sorry for the issues you are facing here with Cloudflare Origin CA certificates.

It looks like your domain is not currently pointing to Cloudflare nameservers:

$ dig ns flowhardware.ch +short
ns2.flowhardware.ch.
ns1.flowhardware.ch.

Are you able to first try pointing your domain to the assigned Cloudflare nameservers for your domain and then try creating the origin CA certificate again? I’m sharing our documentation which explains how to update your nameservers here:

I hope this helps. If there is anything else we can assist you with, please do not hesitate to ask.

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