I have been ordering a business account less than a month ago. Why has it changed to a free plan? And I bought ssl but ssl is not installed

I have been ordering a business account less than a month ago. Why has it changed to a free plan? And I bought ssl but ssl is not installed.

You said less than a month ago, but could it be more and it simply didnt renew?

If you have verified that and are absolutely sure you should have an active Business plan at this point, you can only contact support and clarify this with them.

https://support.cloudflare.com/requests/new