I get an error "code:1315"

When I try to purchase Advanced Certificate Manager, I get the message "https://cfl.re/3VUQyyLを参照してください. The zone you are trying to upgrade is marked as “Do Not Upgrade. (code:1315)” error!
You mentioned in another post that you would issue a ticket, but I am a free account and cannot issue a ticket!

This is not true. Free users can still open tickets for Billing, Acount and Registrar categories. In this case, you will need a Billing ticket.

Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

To contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit https://dash.cloudflare.com/?to=/:account/support and choose Billing. Please share your ticket number here so that we can track it.

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I see that you did! Tickets are #2909930.

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My colleague Christine already replied to you on ticket #2909930.