I frequently get 1006 error while establishing socket connection is it because of certain websocket limit in cloudflare?

I am using web sockets as my website is related to games but my users are complaining frequently that they cannot join the game, upon investigating I found that when browser tried to establish socket connection to a game server it gets 1006 error in return.

Could it be because of certain limit in cloudflare of concurrent web sockets connections ? I saw a post where they said that depending on account type (I am using free version) cloudflare has limit on how many concurrent web socket connection an app can handle.

We tried many things but we are still facing this issue, if required I am also ready to upgrade my account.

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