I forgot to cancel the auto-renewal of my domain name. Can I get a refund?

General Billing
1

What is the name of the domain?

www.wangjinyou.com www.marcuscloud.com

What is the error number?

no

What is the error message?

no

What is the issue you’re encountering

Automatically deducted

What steps have you taken to resolve the issue?

Turn off automatic deduction

Billing issues requre a Billing ticket with Support

Invoice number IN-28890452

In what area can we help you?

Refunds

2

Hello @hddata Can you create a Billing ticket and share your ticket number here? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

3

my case ID： [01422409]
(https://support.cloudflare.com/support/s/case/500Nv00000KiGFIIA3)

4

Hello, @hddata!
Issues related to Billing should be dealt with through ticket. Since you already opened one, please wait for a reply from our team. Thanks for your patience and understanding!

5

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