I didn't manage to set up the site. can I get a refund?

I didn’t manage to set up the site. can I get a refund? Please

Probably not if there was nothing wrong with the service, but you’ll need to contact the billing team.

Please submit a new support request from the email address you used to register your Cloudflare account. You should open a ticket directly through the Cloudflare dashboard following these steps:

  1. Log in to your Cloudflare account and click on “Support” in the top right corner, from the drop down select Help Center.
  2. Click on your name in the top right corner, and in the drop down menu select “My activities” where you will see your existing requests.
  3. Scroll to the bottom of the “My Requests” page and click “Submit a request”. Enter billing as the summary and share your ticket number here and I will ask one of my #general:billing colleagues to review.
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