I deleted my account, but site still looking for Cloudflare


#1

I purchased a security service (cWatch) which came with a CDN, so I deleted my Cloudflare account for that website and changed my nameservers to point to my hosting company again. I also deleted the WordPress plugin for Cloudflare and Hummingbird plugin (which also referenced Cloudflare in its caching settings). Yet my site is not loading properly - it’s still looking for Cloudflare. How do I properly quit using Cloudflare for this one site (I still use it for other sites of mine)? My hosting server (InMotion) doesn’t keep any cache. I’m at a loss for why Cloudflare is still being looked for? It’s crashed my site! I’m sure 3 days is enough for propagation to have occurred.


#2

Have you done a public name server check to see if the changes propagated?


#3

No - how do you do that?


#4

Oh I Googled it and ran one and it doesn’t show Cloudflare anymore. So I’m at a loss why the site is still looking for Cloudflare to work.

Right now it’s stuck loading the site and in the bottom it says it’s looking for ajax.cloudflare.com


#5

It is likely that your local DNS resolver hasn’t propagated yet. That’s often controlled by your ISP. You may want to email support @ cloudflare from your “former” account email address and include a HAR file so they can investigate.


#6

Thank you! I’ve sent them the file and explained the situation.