I could not set up the domain due to an error

Website, Application, Performance Getting Started
1

What is the name of the domain?

What is the error number?

Code: 1323

What is the error message?

You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)

What is the issue you’re encountering

All bills have been paid, however when I start the domain settings the system refuses and shows me the red error message

What steps have you taken to resolve the issue?

I have paid all bills

I sent to support 4 times with no answer
I have been waiting for more than a month and a half without a solution to the problem

Screenshot of the error

2.jpg
2.jpg1898×689 150 KB

2

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

3

Thank you
But I did the previous steps 4 times without any benefit
I contacted support and sent them all the details and the problem was not solved
Thank you

4

Can you share your Support ticket number here?

5

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