I can't upgrade my plan from free to pro

General Billing
1

Hi, I couldn’t upgrade my plan from free to pro. I got this message: The zone cannot be upgraded at this time. (Code: 1258)

Anyone can help me?

4

Can you create an Account ticket and share the ticket number here?

You can go here to create an account ticket, https://dash.cloudflare.com/?to=/:account/support

5

Hi, I just submitted the ticket: #3024561

Thank you

6

Thank you, I have flagged your post here and that ticket for the attention of my colleagues in Support. Sorry for the issues.

7

Thank you, hopefully it can be solved ASAP

8

I see the agent is working with you on the ticket, let us know if you encounter any other issues.

9

The issue is not solved yet, still waiting for an update from your team

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