I can't unsubscribe

I have been trying to unsubscribe and after reading the materials provided, i followed the process only to find the ‘edit’ function doesn’t work, so I can’t actually unsubscribe. I’ve logged a ticket, was sent the automated information, which still led me to the same result. ultimately the edit function does not work, there is no option to unsubscribe.

Hi there, can you share the support ticket number so we can take a look at it?

#3275824 is current ticket number. My ‘Edit’ function is not working.

I have responded to the ticket. If you can look to the ticket for updates and respond their. We can continue to work on this issue. We appreciate your patience.

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I have submitted the photo and HAR as requested.

Thank you, I can see & reproduce the error. I’ve flagged your topic for my colleagues in Support

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Our support team has replied to the ticket with the latest update.
Please check your ticket for more details.

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