I can't seem to CANCEL my account and you keep charging me after I've attempted to

I have tried to submit a ticket to the best of my ability. However, I find it complicated and inaccessible. I tried to cancel weeks ago and now I have been charged again. I no longer want this account.

Please advise.

Hi @magdelena333 sorry for the issues. Can you cancel the subscription here, https://dash.cloudflare.com/?to=/:account/billing/subscriptions

Once you cancel that you can remove your account at the bottom of https://dash.cloudflare.com/profile.

Let us know if you encounter an issue with any of that.


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