I can't register the domain, a strange error occurs, how can I solve it?

What is the name of the domain?

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

billing error

What steps have you taken to resolve the issue?

I couldn’t do it

Screenshot of the error

You are trying to add a site to cloudflare not register a domain name.

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

I don’t have any invoices. I was using it before and it didn’t cause such a problem.

hi cloonan can you help me ?

Sorry for the issues, the Support team will need to assist you on a ticket. Can you create a Billing ticket and share your ticket number here? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

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