I cant get RankMath API SEO Analyzer to work

Hi,

I can’t get RankMath plugin API for SEO Analyzer to work (bestelectricproducts. com). They have told me " In this case, please get in touch with your host and ask them to allowlist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com on a server level for your website." In the WAF I made a custom rule to skip all rankmath ips

and also in WAF Tools → IP Access Rules I added the IP address, but it still doesn’t work. Any ideas why? Thanks!