I can't add new site, please help me

I am trying to add my domain hoicongchunghcm.org.vn to my Cloudflare account. I get this error message: “Failed to lookup registrar and hosting information of hoicongchunghcm.org.vn at this time. Please contact Cloudflare Support or try again later.”

Thank you.

We have another recent issue adding a .vn zone but I think the issue you’re facing is different. I see the nameservers are set to Cloudflare https://www.whatsmydns.net/#NS/hoicongchunghcm.org.vn and teh zone is deleted from your account (meaning at one point you were able to add it). I suspect the best route to get this re-added is to contact your registrar, revert the nameservers to their default, ensure they are responsive. After that you should be able to re-add the domain, this guide will help troubleshoot
https://support.cloudflare.com/hc/en-us/articles/205359838-I-cannot-add-my-domain-to-Cloudflare

You may still encounter a similar issue as Error "Failed to lookup registrar and hosting information of sugats.vn - #7 by cloonan, but we’ll address that once the nameserver issue is resolved.

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