What is the name of the domain?
…
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscriptipn: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You sould be able to do so in your Billing page.
What is the issue you’re encountering
i cant add new domain to my cloudflare account because i need to pay old standing balance first but i cant pay because i dont hve any access to that cloudflare acc anymore [my friend account] but i sitll having domain to transfer to new cloudflare account
Billing issues requre a Billing ticket with Support
01369612
In what area can we help you?
Payment issue