I can't add domain name because of error 1323

[user3209]

What is the name of the domain?

venews.biz

What is the error number?

1323

What is the error message?

payment

What is the issue you’re encountering

Trying to add new domains to my account, but getting an error message

What steps have you taken to resolve the issue?

I checked my billing section and don’t have any open invoices. I updated the billing credit card on file just in case as well, and still having the same issue.

What are the steps to reproduce the issue?

Trying to setup new domains on account.

Screenshot of the error

[arun]

Hmm, billing questions will require support help after all, and not community help. Could you try reaching out to support on email as outlined below?

Billing, Plans & Subscription Questions

The Support team is aware of some recent errors; 1258, 1315, subscription changes, and plan changes. If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloudflare.com/?to=/:account/support If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community. watch this topic for updates → Billing issues…