I can't add a new credit card

[jspik]

What is the name of the domain?

Ferndale Safety - Machine Safety, Fabrication & Engineering

What is the error number?

n/a

What is the error message?

n/a

What is the issue you’re encountering

The form to add a new credit card is nowhere to be found

What steps have you taken to resolve the issue?

I tried different browsers: Chrome, Edge, etc.

Billing issues requre a Billing ticket with Support

01365903

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

Go to Billing>Payment>Manage
I only have a list of credit cards to delete. I can’t add a new credit card.

Screenshot of the error

[cloonan]

Sorry for the issues, can you try now? Perhaps try again in incognito mode and let us know.

[bonar.agung]

I have same issue please help me

[cloonan]

Please don’t jump on existing topics, it makes it difficult to ensure you are getting replies. You need to create a ticket with Support for billing issues, we do not have insight into any of the details.

You’ll need to follow these directions here, Billing, Plans & Subscription Questions