I can't access the Character.ai website

Application Security SSL / TLS
1

What is the name of the domain?

Character.ai

What is the error number?

4xxx

What is the error message?

Sorry, you have been blocked

What is the issue you’re encountering

I can’t access the website.

What steps have you taken to resolve the issue?

I’ve tried several things to resolve this issue, from posting a review on the Playstore to even going to the Cloudflare website.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

I don’t know how to answer this.

Screenshot of the error

IMG_20250611_191313.jpg
IMG_20250611_191313.jpg720×1385 83.1 KB

2

Welcome to the Cloudflare Community. :logodrop:

Unfortunately only the site operator can assist you with your access issue. You will need to find a way to contact them directly. No one in the Community can change their firewall settings.

While visiting a site protected by Cloudflare, error 1020 “Access denied (Error: 1020)” indicates you’ve violated a Firewall Rule. When this happens, you’ll see the error “Access Denied (Error: 1020)” and your request was blocked by the filter based Firewall rule on the site. If you’re the site owner, you can find the requests that was blocked by the Firewall on the Firewall page under the Events menu. See this CommunityTip for suggestions to avoid this error,

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