I cannot reinstal my SSL certificate

“My website host ‘Siteground’ say that Cloudflare are preventing my reinstalling my SSL certificate. Lets encrypt should have autorenewed and didn’t. And now I cannot reinstall it. It fails. Siteground say that I have to disable my DNS and also alter where my website loads from. I’m so unsure of doing that. However my website is down and has been for hours. Does anyone know what I’m meant to do?”

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If you can verify your domain name by having correct web server entries then you shouldn’t have trouble installing the certificate.

Can you share any error logs here?

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