I cannot pay for my domain

My payment method is fine, but I cannot pay here. I get this: “We’re sorry, there was a payment error.”

Can someone help me please?

can open a ticket and share the number here?

Please submit a new support request from the email address you used to register your Cloudflare account. You should open a ticket directly through the Cloudflare dashboard following these steps:

  1. Log in to your Cloudflare account and click on “Support” in the top right corner, from the drop down select Help Center.
  2. Click on your name in the top right corner, and in the drop down menu select “My activities” where you will see your existing requests.
  3. Scroll to the bottom of the “My Requests” page and click “Submit a request”.

Please post the ticket number here so that I can flag it for the attention of my #general:billing colleagues.

1 Like

I have payment problems elsewhere so the problem is with me.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.