I cannot login to my account


#1

I cannot login to my other account. It is asking for two-factor authentication and I don’t remember setting this up. I’m caught in a vicious loop and cannot login to support or anything with that account. How can this be reset so I can login to my account?


#2

Hi @john25, email support AT cloudflare DOT com from the address you used to create your Cloudflare account and let them know the issue; they can assist.


#3

This is a forum for customers to help other customers we don’t have access to your Sure there’s CloudFlare staff around but in this case the only way go regain access to your account is the support queue.

You can open a ticket via email to support/at\cloudflare.com. From the same email address you used for the account in question.


#4

I need to learn typing faster on my android. :joy:


#5

Or use fewer words. Just sayin’. :wink: