I cannot check email via Microsoft Outlook

[rvcoach]

What is the name of the domain?

‘rvrentaltraining.com’

What is the issue you’re encountering

I can no longer check my email via Outlook.

What steps have you taken to resolve the issue?

I was able to check my email in Outlook before I moved my nameservers over to cloudflare.
I made sure all NAME and MX records were added. But it still doesn’t work. I can still check my email using Webmail.

What feature, service or problem is this related to?

Mail records

What are the steps to reproduce the issue?

Not sure.

Screenshot of the error

[sdayman]

@rvcoach

I can no longer check my email via Outlook.

Cloudflare does not proxy email traffic. All email-related DNS records need to be set to DNS Only.

* With the exception of the webmail hostname, because that’s a website that uses those /other/ email DNS records to send and receive email.

[rvcoach]

It still does not work. Here is a screenshot of my other website also hosted by bluehost and using cloudflare’s servers. I have no issues checking my email in outlook.