It has happened since September.
Using connection from Hinet can not access into program of my website and got 520 error.
However, when I contact site provider, they said maybe problem is made by cloudflare.
When I temporarily disabled cloudflare service, it seems like got normally.
So how can I know what happened inside my cloudflare service?
I use free plan and can not find how to open support ticket.
Here is output data from my website.
Ray ID: 530328abef28af1b
5xx errors are usually a problem at the host end. Most host providers donât troubleshoot 5xx errors, but Cloudflare can not diagnose errors on your server. They can only be more specific on your serverâs response to a request.
Hereâs information on 520 errors:
However, when I temporarily disabled cloudflare service, it seems like working fine.
So I just want know what happened?
I donât want to that NO-USE information, I just want a clear answer.
The answer was pretty clear. The linked article provides steps to troubleshoot this and includes a link to Cloudflareâs ticket system. 520 is a connection reset which could be caused by strange things. Too large, or too many headers or too many cookies for example.
I tried that NO-USE INFORMATION and I can NOT get into ticket system.
When I click that NO-USE LINK, I just see âCloudflare system statusâ, âAsk the Communityâ and âGet additional helpâ, but NO âSUPPORT TICKETâ.
Thatâs all.
Support will most likely request the same steps which are written down in the article linked above. Take your time to follow them while waiting for support response.
Good luck
Well. Thanks for your answer.
However, a week was gone and I never get any reply.
I donât know what happened and I have already send any data they wanted.
It is already two weeks.
And I did NOT get ANY REPLY from Cloudflare.
Are ALL of employees of Cloudflare DEAD?
I am so frustrated.
Did you follow the steps in the Community Tip posted 14 days ago?
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