Using connection from Hinet can not access into program of my website and got 520 error.
However, when I contact site provider, they said maybe problem is made by cloudflare.
When I temporarily disabled cloudflare service, it seems like got normally.
So how can I know what happened inside my cloudflare service?
I use free plan and can not find how to open support ticket.
5xx errors are usually a problem at the host end. Most host providers donât troubleshoot 5xx errors, but Cloudflare can not diagnose errors on your server. They can only be more specific on your serverâs response to a request.
The answer was pretty clear. The linked article provides steps to troubleshoot this and includes a link to Cloudflareâs ticket system. 520 is a connection reset which could be caused by strange things. Too large, or too many headers or too many cookies for example.
I tried that NO-USE INFORMATION and I can NOT get into ticket system.
When I click that NO-USE LINK, I just see âCloudflare system statusâ, âAsk the Communityâ and âGet additional helpâ, but NO âSUPPORT TICKETâ.
click ânextâ, this will invoke Cloudflare Diagnostics, scroll down and
click ânextâ
Support will most likely request the same steps which are written down in the article linked above. Take your time to follow them while waiting for support response.