I can no longer receive emails since changing nameservers to Cloudfare

General
1

What is the name of the domain?

What is the error number?

n/a

What is the error message?

n/a

What is the issue you’re encountering

I can no longer receive emails since changing nameservers to Cloudflare

What steps have you taken to resolve the issue?

I have checked my DNS records here, and they are just as with my old provider

What are the steps to reproduce the issue?

I just can’t receive email

2

Set your mail and smtp DNS records, plus any other mail-related ones, to “DNS only” and not “Proxied”…
https://cf.sjr.dev/tools/check?ccdd291302a641a58424bceaeae7686f#dns-other

Your MX record points to mailserver.philosoft.co.uk, but there’s no DNS record for mailserver.

1 Like
3

Thanks - that’s fixed it :slight_smile:

Blimey - that could have been made clearer in in the docs… and one wonders why CF imported them as proxy in the first place. No doubt there’s a good reason, but…

Anyway, thanks again

4

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