Hi, due to medical condition I am unable to view my account. While checking found that domain was in expired and even it was active. But unable to renew my domain from my side. I clicked solve your issue page multiple time, don’t know whether it created support ticket or not. Finally found in community and created a ticket through mail. Due to this I activated paid plan, but I am unable to contact them.
Ticket ID: 2751342
I see your ticket with Support and their reply, you can’t open ticket via email you need to file one ticket (please) via the dash
https://dash.cloudflare.com/?to=/:account/support
Once you file a registrar ticket, please share the ticket number here for our agents to follow up with you.
Thank you, I created a support ticket
Ticket ID: 2751412
Can you create a registrar ticket via the dash so that it goes to the proper team?
Once you file a registrar ticket via the dash, please share the ticket number here for our agents to follow up with you.
Hello @sudharsanjet ,
I’ve checked the ticket, seems like the domain is active with auto-renew enabled.
The domain will be expired on Y2024.
Are you referring to different domain from what you’ve mentioned in the ticket?
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